New England Ducati service.

[Footpeg]

Those of you that are having their Ducati’s serviced in New England. Can you recommend a dealer that you are satisfied with?

Thanks for any feed back.

[froggert]

i'd recommend clubhouse motorsports if you're near them. Clubhouse Motorsports llc home page (http://www.clubhousemotorsports.com)

[DucatiRdr]

+!,000 to Eric at Clubhouse. Super guy and a trustworthy and honest tech.

A little further south is Seacoast in Derry, NH.

[xlgmrk]

Can't do any better than BCM Motorsports in Laconia, NH. At all cost stay far away from Great Bay in Hampton, NH.

[medic001918]

Gengras Ducati in East Hartford, CT used to be really good. Lately their service department has left a bit to be desired. So much so that I'm not totally convinced my bike will be back there for service. Their sales department is great, as is their parts and apparel...but the new changes for service suck to be honest.

Shane

[froggert]

how far is east hartford from middletown, ny? the guys at ecs are good as well. it's where i've been going..

[Footpeg]

Thanks for the feed back on the Ducati service shops.

My goal is connect with a shop in the area (Boston +/-50 miles)

I do a lot of wrenching myself. Small mod’s like clutches body parts and such. But there are needs for a dealer like a recall, tires or when the pain in the ass “service” notice shows up on the instrument dash. And work that would have to be performed by a dealer that would not compromise the factory warranty.

My garage is fairly well equipped. But there is a lack of some electronic tools that I do not have that is required for some work on a street bike.

The work I would need to be performed would be day work. Meaning that it should be done in a day.

I am looking for good a service shop. Meaning if they “commit” meaning “we can do it on that scheduled day” they will without issue.

This is because I will most likely do a “ride in and drop off” that morning. If all parts are at hand, and they know the job at hand. I want a no bullshit situation. I don’t want to hear “we couldn’t finish it today”.:hammerhead
And I don’t want to feel like I have to go over the bike with a fine tooth comb to inspect their work.

No surprises needed, loose or lack of screws, tie strips, fasteners, washers, pins or added scratches.:blink

Yeah, labor rates are a factor these days with the way things are :eek

But I am willing to pay and establish a relation ship with a GOOD shop even if the rate my be little higher than the shop 50 miles away.

I‘m as well customer related in my business. And if you are worth it, you will and can be rewarded with a loyal customer base in good times and bad. As long as you are the best at what you do and follow through with your commitments with your customers.

Here is the scorecard so far here on this forum and couple of others:

Dunbar (2+) (2-)
BCM (3+) (1-)
East Coast Cycles (2+)
Sea Coast Cycles (3+)
Clubhouse motorsports (3+)
Great Bay (1-)
Moto Milano (2+)
Valley Motorsports (1+)
Wagner (2+)
Gengras (1-)

I am going to shoot for Dunbar due to:
Location and split decision here.

I am about to do a modification to my Ducati that is just beyond my ability and my time frame.:cry

I’ll post my experience that I have with them, Dunbar and let all that are interested know how it went.

Thanks for everyone that chimed in on this post question.

As we are all feeling now, time and money are in short supply these days.

Thanks,:thumbup

[froggert]

what mod are you doing? :)

[nicholasm617]

theres riverside motorsports in somerville, ive had excellent service there lately. my first visit was rocky but it was my fault for not calling to set things up, or being thorough in detail of problems. theyve been wonderfull otherwise since ive been there.

[mongo350]

I have had great service from Seacoast in Derry NH.
I was Out for a ride on a Sunday and I found a oil leak .
They kept the shop open for me to drop the bike off (after 4 pm on a Sunday)
I was closer to the shop then home.
They had the bike fixed First thing Tuesday (they are closed on Mondays).

[jcbell1007]

+1 for seacoast. Super guys/gals there.

[Monstermash]

+1 for Clubhouse Eric is fantastic to work with. You will look long and hard to find a nicer guy and his work is top notch.